FvdM
Ferdie van der Merwe
1 reviews | Active since Sept 2016
08 Feb 2021, 18:47
SHOCKING MIX TELEMATICS CUSTOMER SERVICE
I sent an email on 24/12/2020 and despite following up twice, was not afforded the courtesy of a reply.
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Matrix Vehicle Tracking's replyOfficial
09 Feb 2021, 11:38Good Day Ferdie van der Merwe
We can confirm that an agent did get in contact with you and has explained the annual escalation process.
We have escalated your details to our Sales team to contact you concerning an upgrade.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
We can confirm that an agent did get in contact with you and has explained the annual escalation process.
We have escalated your details to our Sales team to contact you concerning an upgrade.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
Matrix Vehicle Tracking's reply09 Feb 2021, 11:38
Official
Good Day Ferdie van der Merwe
We can confirm that an agent did get in contact with you and has explained the annual escalation process.
We have escalated your details to our Sales team to contact you concerning an upgrade.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
We can confirm that an agent did get in contact with you and has explained the annual escalation process.
We have escalated your details to our Sales team to contact you concerning an upgrade.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***