LC
Leigh C
1 reviews | Active since Dec 2017
14 Nov 2023, 22:59
SHOCKING!!!
I am absolutely shocked and disgusted in the way their consultants blatantly lie to get potential customers They say they are calling from your existing tracking company and say that your contract is up for renewal and offer you a better deal They wasted one hour of my valuable time. I have a lot more to say but have contacted management for this issue to be resolved I am more than happy with my existing company, Tracker and would never do business with such an ********* company BEWARE OF THIS COMPANY
Helpful (0)
Replies (2)0
Replies (2)
Matrix Vehicle Tracking's replyOfficial
15 Nov 2023, 08:31Good Day Leigh Hermanson Cromhout,
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We confirm that the Client Service Consultant has been in contact with you and the matter has been escalated to Sales Department for further investigation.
We will be in contact with you to provide feedback the soonest.
Regards,
Customer Care Department
***
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We confirm that the Client Service Consultant has been in contact with you and the matter has been escalated to Sales Department for further investigation.
We will be in contact with you to provide feedback the soonest.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply15 Nov 2023, 08:31
Official
Good Day Leigh Hermanson Cromhout,
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We confirm that the Client Service Consultant has been in contact with you and the matter has been escalated to Sales Department for further investigation.
We will be in contact with you to provide feedback the soonest.
Regards,
Customer Care Department
***
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We confirm that the Client Service Consultant has been in contact with you and the matter has been escalated to Sales Department for further investigation.
We will be in contact with you to provide feedback the soonest.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's replyOfficial
15 Nov 2023, 14:41Good Day Leigh Hermanson Cromhout,
We confirm that Management has been in contact with and confirmed that installation case has been closed.
Apologies for the inconvenience caused.
We confirm that Management has been in contact with and confirmed that installation case has been closed.
Apologies for the inconvenience caused.
Regards,
Customer Care Department
***
Customer Care Department
***
Matrix Vehicle Tracking's reply15 Nov 2023, 14:41
Official
Good Day Leigh Hermanson Cromhout,
We confirm that Management has been in contact with and confirmed that installation case has been closed.
Apologies for the inconvenience caused.
We confirm that Management has been in contact with and confirmed that installation case has been closed.
Apologies for the inconvenience caused.
Regards,
Customer Care Department
***
Customer Care Department
***