Hellopeter
Share Your Experience
MB
Mario B

1 reviews | Active since Nov 2019

25 Nov 2019, 08:59

Shared my details without my permission

Be very careful before you decide to your their services. The have given my whereabouts out unauthorised. The person who enquired managed to find out where I was at what time etc. If your security and privacy are important to you then do NOT make use of this company.

0
Replies (5)
MB
Mario B's update25 Nov 2019, 09:16
Reviewer Update
If you are not sure who this company it. It's called MATRIX
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply25 Nov 2019, 09:21
Official
Good Day Mario B

Kindly note that we did try to contact you on *** however we were unsuccessful.

Please advise on the most convenient time for us to contact you or provide us with an alternative contact number.

Regards
Customer Care Department
Noluthando Mabaso
***
MB
Mario B's update26 Nov 2019, 22:40
Reviewer Update
I have signed a three year contract and paid three years in advance, which means there a more than 2 and a half year left. For all that I care you can keep the money as my safety and privacy are far more important then a couple of thousands of rand. Please stop harassing me as well as my secretary, I do not wish to have anything to do with your company ever again and would appreciate if you could stop calling me now. Failure to do so will result in legal action.
MB
Mario B's update26 Nov 2019, 23:09
Reviewer Update
o and by the way I am still waiting for my cancellation letter that was supposed to be emailed to me. Just another empty lying promise.
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply27 Nov 2019, 08:41
Official
Good Day Mario B

Thank you kindly for your response.

We confirm that your account has been terminated as requested and confirmation thereof has been emailed to you.

Please accept our apologies for any inconvenience caused.

Regards
Noluthando Mabaso
Customer Care Department
***