JP
Jacques P

1 reviews | Active since Oct 2017

07 Nov 2022, 13:37

Service sucks!

Don't respond to calls or emails. I sold my car 12/10/2022 and requested Beame to cancel my contract [7+ years old] but the never responded. Then they debited my account for November's tracking {***??} They don't even answer calls. I emailed them 4 times only receiving 'confirms receipt of your email' which included case nrs. Refund me and cancel my contract!

0
Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply07 Nov 2022, 14:47
Official
Good day Jacques P,

Thank you for raising your concern and affording us the opportunity to assist.

We can confirm that an agent has assisted with your cancellation request and advised that November 2022 is your notice period.

Regards,
Customer Care Department
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