PM
Pretty M
1 reviews | Active since May 2020
12 Aug 2021, 22:19
Service provider not delivering what they promised
Service is bad, calls are not answered, nothing is actioned. All i want is to cancel my tracker, ive sent a cancellation but still nothing, they still debit.
Helpful (0)
Replies (1)0
Replies (1)
Matrix Vehicle Tracking's replyOfficial
13 Aug 2021, 10:08Good Day Pretty M
We confirm that our Cancellations Department has been in contact with you and assisted with your query.
Your MiX Telematics contract has now been terminated as requested and confirmation thereof has been emailed to you.
Kindly be advised that you are still liable for the outstanding balance on your account as discussed.
Regards
Noluthando Mabaso
Customer Care Department
***
We confirm that our Cancellations Department has been in contact with you and assisted with your query.
Your MiX Telematics contract has now been terminated as requested and confirmation thereof has been emailed to you.
Kindly be advised that you are still liable for the outstanding balance on your account as discussed.
Regards
Noluthando Mabaso
Customer Care Department
***
Matrix Vehicle Tracking's reply13 Aug 2021, 10:08
Official
Good Day Pretty M
We confirm that our Cancellations Department has been in contact with you and assisted with your query.
Your MiX Telematics contract has now been terminated as requested and confirmation thereof has been emailed to you.
Kindly be advised that you are still liable for the outstanding balance on your account as discussed.
Regards
Noluthando Mabaso
Customer Care Department
***
We confirm that our Cancellations Department has been in contact with you and assisted with your query.
Your MiX Telematics contract has now been terminated as requested and confirmation thereof has been emailed to you.
Kindly be advised that you are still liable for the outstanding balance on your account as discussed.
Regards
Noluthando Mabaso
Customer Care Department
***