Service is pathetic

<p>I had 3 devices installed in 3 of my vehicles , I cancelled 1 device and was sent a settlement quote , I paid the settlement quote in the time spand that I was given and emailed the POP and quote through , on my next debit they took off too little monies , I called in and was told its because I made a payment of R199.00 which I explained was for the settlement quote, they then assured me that they will rectify the account and I told them to debit my account for the balance which they did sussesfully , then the following month they dont Debit my account at all , tried calling them but had no sucess , tried again and finally spoke to someone in which i once again explained everything and was told that they will rectify the account , Now I get a statement where they want to debit me for 2 months , Why should I get billed for 2 months if they were neglegant on their side , they clearly dont know what they doing in the accounts department..........</p> <p> </p> <p>Very Very Bad service !!</p> <p> </p> <p> </p>