1 reviews | Active since Jan 2017
Service failure by Beame
<p>I called them beggining of the month of march 2017 to cancel my services(tracker) with them and the gentleman i spoke assured me that it is cancelled however i was suprised when my account was debited with double the debit order amount of R224.26(double). The debit was not supposed to go through as i no longer require their services.</p>
Dear Sello Zila Lephalala
From the outset, we wish to offer our sincere apologies for the frustration caused. We do not consider this incident a reflection of our overall service levels
I refer to your discussion with our Customer Retentions Department and again confirm that all issues have been addressed with you
Please do not hesitate to contact us should you require any assistance.
Kind Regards
Thato Mashimbye
Customer Care Supervisor
Dear Sello Zila Lephalala
From the outset, we wish to offer our sincere apologies for the frustration caused. We do not consider this incident a reflection of our overall service levels
I refer to your discussion with our Customer Retentions Department and again confirm that all issues have been addressed with you
Please do not hesitate to contact us should you require any assistance.
Kind Regards
Thato Mashimbye
Customer Care Supervisor