RM
Rosinah M
1 reviews | Active since Nov 2016
13 May 2024, 16:32
Service Consultants are very rude
Service Consultants are very rude. Called in to test my device and to inform them that the app was not working and both Consultants that I spoke to were super rude. Spoke to Busisiwe and a guy called Mpho. Super rude.
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
15 May 2024, 09:26Good Day Rosinah Magidi ,
Thank you for allowing us the opportunity to speak to you regarding your query.
We confirm that our Client Consultant has been in contact with you and matter has been escalated to Management to Review.
We sincerely apologize for the inconvenience caused.
Regards,
Customer Care Department
***
Thank you for allowing us the opportunity to speak to you regarding your query.
We confirm that our Client Consultant has been in contact with you and matter has been escalated to Management to Review.
We sincerely apologize for the inconvenience caused.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply15 May 2024, 09:26
Official
Good Day Rosinah Magidi ,
Thank you for allowing us the opportunity to speak to you regarding your query.
We confirm that our Client Consultant has been in contact with you and matter has been escalated to Management to Review.
We sincerely apologize for the inconvenience caused.
Regards,
Customer Care Department
***
Thank you for allowing us the opportunity to speak to you regarding your query.
We confirm that our Client Consultant has been in contact with you and matter has been escalated to Management to Review.
We sincerely apologize for the inconvenience caused.
Regards,
Customer Care Department
***