TM
Thulisiwe M

1 reviews | Active since Apr 2013

25 Apr 2025, 11:49

**** service, **** company, even ****ier employees

It appears the only way to get Mix telematics to do **** is to put the on Hellopeter. After having being sold a product they don’t have, cancelling, then removing the tracker from my car, billing me for what I don’t have and ****ing up my credit score in the process, they are still calling me and sending me texts that I owe them. All of this after Caroline Madube called and sent me an email apologizing for MIX TELEMATICS incompetence, saying they will cancel the service they continue to claim they give me, I still get calls from this **** company and their **** employees instead of clearing my credit record with ITC. **** this company!!!! I’ve opened a case with the Ombudsman and will deal with them that way since they continue to prove incompetence !!!!

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Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply25 Apr 2025, 12:03
Official
Good Day Thulisiwe Mzwakali 

Thank you for your submission 

We confirm receipt of your inquiry and that we are investigating the matter and will provide a resolution as soon as possible.

If you have any further questions or concerns, please don't hesitate to contact us.

Thank you for your patience and understanding.

Best regards,
Customer Care Department 
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