VR
Vdr R

1 reviews | Active since Dec 2022

05 Jan 2023, 13:05

******** still trying to threaten me with urgent payment notices !

These ******** still persist in trying to threaten me with urgent payment notices despite having a conversation with them a week or so ago ? Telephonically, they’ve assured me that the next step one only be taken once I have received a recording of the phone call in which I signed up with them. To date I’ve received nothing but these urgent payment threats and notices ! These guys are the biggest ******** out there ! When signing up, I was assured that it would be a month to month contract. Now that I’ve cancelled, they’ve changed their tune and telling me that it’s a year contract? This is absolute bull**** ! These guys are nothing more than ********* and ************ ! Do not go near them !!

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Replies (2)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply05 Jan 2023, 16:17
Official
Good day Vdr R,

Kindly accept our apologies for the delay. 

You will be provided with detailed feedback tomorrow.

Regards,
Customer Care Department
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Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply06 Jan 2023, 14:17
Official
Good day Vdr R,

We can confirm that an agent has assisted with the call recording of your contract that was renewed.

An agent will call you tomorrow to arrange a new installation.

Regards,
Customer Care Department
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