MR
Malusi R
1 reviews | Active since Oct 2021
08 Nov 2021, 11:06
********
********: I bought a vehicle and was told it had a prepaid tracking device installed, and I should not worry about paying the tracking company, a month later I was billed 109.00 by the tracking company, which I disputed, six months later I was handed over, and had to pay 1900 to settle and cancel the account, and now they are calling me again saying I need to pay the monthly fees again
Helpful (0)
Replies (2)0
Replies (2)
Matrix Vehicle Tracking's replyOfficial
08 Nov 2021, 13:58Good Day Malusi R
We have escalated your query and will revert back to you.
Regards,
Customer Care Department
***
We have escalated your query and will revert back to you.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply08 Nov 2021, 13:58
Official
Good Day Malusi R
We have escalated your query and will revert back to you.
Regards,
Customer Care Department
***
We have escalated your query and will revert back to you.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's replyOfficial
10 Nov 2021, 12:28Good Day Malusi R
We can confirm that an agent did get in contact with you and has processed a cancellation of your account.
Please be advised that November is notice period. The consultant will revert back to you concerning the contract/voice contract.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
We can confirm that an agent did get in contact with you and has processed a cancellation of your account.
Please be advised that November is notice period. The consultant will revert back to you concerning the contract/voice contract.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply10 Nov 2021, 12:28
Official
Good Day Malusi R
We can confirm that an agent did get in contact with you and has processed a cancellation of your account.
Please be advised that November is notice period. The consultant will revert back to you concerning the contract/voice contract.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
We can confirm that an agent did get in contact with you and has processed a cancellation of your account.
Please be advised that November is notice period. The consultant will revert back to you concerning the contract/voice contract.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***