1 reviews | Active since Nov 2017
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Do not sign up to Mix Telematics
On the 31st of August I received a call from one of your call centres Talksure or something that sounds like that. The gentleman I spoke to offered me a deal where I would get 2 tracking Units for R150. I already had 2 Units in my vehicle a Mix Telematics Device and a Netstar device.
This gentleman promised me I would save money instead of paying for 2 units separately, Mix will give me 2 units and replace the 2 trackers that are currently installed in my vehicle. That did not happen as the engineer was not instructed to remove the old tracking units and instead installed 2 units in my vehicle. He also advised Mix cannot remove another companies tracker which I was assured was possible.
My car now has 4 trackers and I did not save any money instead I went from paying R250 for my 2 trackers to paying R470 for 4 units.
Till this day they keep promising to call but nobody ever calls you back.
Thanks
Thank you for raising your concern and providing all the relevant information.
Kindly note that we are liaising the partner and provide feedback soonest.
Regards,
Customer Care Department
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Thank you for raising your concern and providing all the relevant information.
Kindly note that we are liaising the partner and provide feedback soonest.
Regards,
Customer Care Department
***
