NL
Ntlotliseng L
1 reviews | Active since Jul 2016
16 Feb 2023, 11:21
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I spoke to LeighAnn on the 8th and she was supposed to get someone from S fix to contact me regarding my cellphone and guess what? another lie. I will write a bad review each and every hour until someone contacts me regarding fixing of my phone. i will also be reporting you to consumer protection and anybody that i can lodge a complaint with.
Helpful (0)
Replies (4)0
Replies (4)
Matrix Vehicle Tracking's replyOfficial
16 Feb 2023, 14:21Good Day Ntlotliseng L
Thank you bringing the matter to our attention.
Kindly note that your query is being investigated and feedback will be provided shortly.
Regards
Customer Care Department
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Thank you bringing the matter to our attention.
Kindly note that your query is being investigated and feedback will be provided shortly.
Regards
Customer Care Department
***
Matrix Vehicle Tracking's reply16 Feb 2023, 14:21
Official
Good Day Ntlotliseng L
Thank you bringing the matter to our attention.
Kindly note that your query is being investigated and feedback will be provided shortly.
Regards
Customer Care Department
***
Thank you bringing the matter to our attention.
Kindly note that your query is being investigated and feedback will be provided shortly.
Regards
Customer Care Department
***
NL
Ntlotliseng L's updateReviewer Update
17 Feb 2023, 12:08Today is the 17th and still no phone call, email or whatsapp.
NL
Ntlotliseng L's update17 Feb 2023, 12:08
Reviewer Update
Today is the 17th and still no phone call, email or whatsapp.
Matrix Vehicle Tracking's replyOfficial
20 Feb 2023, 15:31 Good day Ntlotliseng L,
Thank you for raising your query and affording us the opportunity to assist.
We can confirm that an agent has assisted and discussed S fix options available to you .
Customer Care Department
***
Thank you for raising your query and affording us the opportunity to assist.
We can confirm that an agent has assisted and discussed S fix options available to you .
Customer Care Department
***
Matrix Vehicle Tracking's reply20 Feb 2023, 15:31
Official
Good day Ntlotliseng L,
Thank you for raising your query and affording us the opportunity to assist.
We can confirm that an agent has assisted and discussed S fix options available to you .
Customer Care Department
***
Thank you for raising your query and affording us the opportunity to assist.
We can confirm that an agent has assisted and discussed S fix options available to you .
Customer Care Department
***
NL
Ntlotliseng L's updateReviewer Update
22 Feb 2023, 10:20When will the assigned agent contact me regarding the S fix options? Still waiting
NL
Ntlotliseng L's update22 Feb 2023, 10:20
Reviewer Update
When will the assigned agent contact me regarding the S fix options? Still waiting