NM
Nokuthula M
1 reviews | Active since Jun 2019
31 Jan 2023, 13:58
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I have tried calling them. For months with no answer they billed me for battery boost which I was paying for for over a year... When I call to dispute they do not answer they service isn't working but I am Still billed till today.... I need assistance as they sending me letters but can not answer my calls...
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Matrix Vehicle Tracking's replyOfficial
01 Feb 2023, 11:25Good day Nokuthula Mkhabela ,
Thank you for raising your concern and affording us the opportunity to assist.
We can confirm that an agent has assisted with the monthly billing on the account and emailed through the invoice statement.
Regards,
Customer Services Department
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Thank you for raising your concern and affording us the opportunity to assist.
We can confirm that an agent has assisted with the monthly billing on the account and emailed through the invoice statement.
Regards,
Customer Services Department
***
Matrix Vehicle Tracking's reply01 Feb 2023, 11:25
Official
Good day Nokuthula Mkhabela ,
Thank you for raising your concern and affording us the opportunity to assist.
We can confirm that an agent has assisted with the monthly billing on the account and emailed through the invoice statement.
Regards,
Customer Services Department
***
Thank you for raising your concern and affording us the opportunity to assist.
We can confirm that an agent has assisted with the monthly billing on the account and emailed through the invoice statement.
Regards,
Customer Services Department
***