1 reviews | Active since Dec 2022
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In October they assisted in recovery of my car of which it did not take them more than 30minutes to do so and the car was already found by the other security Company when they got there.Fine i did not have a problem with that as they have dispatched their team,my problem is that when I enquired about the fee the consultant advised I should not worry about the recovery because I am still under warranty.My warranty was ending in November and inDecember I get an invoice including that October recovery amount already stating that am in errears.why charging me now and they went on to debit my account twice on the 24th of December and I again they debited my account today with incorrect amount.i have tried to send emails but no response to them
Your post is acknowledged and the content thereof is noted. However, we do not agree with the statements made.
On the date of the incident you were informed that you will be billed for the recovery unless the SAPS case number is provided. No case number has been received from you.
Kindly provide the SAPS case number from the date of the incident and the recovery amount will be credited.
Regards,
Customer Care Department
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Your post is acknowledged and the content thereof is noted. However, we do not agree with the statements made.
On the date of the incident you were informed that you will be billed for the recovery unless the SAPS case number is provided. No case number has been received from you.
Kindly provide the SAPS case number from the date of the incident and the recovery amount will be credited.
Regards,
Customer Care Department
***