****MED ONLINE!

Matrix is bad! on the 7th of July I purchased an MX3 online and paid initial costs. The installation of the tracker was scheduled for the 9th July. I received confirmatory email and the fitment centre where I would take my car for installation. However, when I call the fitment centre they claim they know nothing about my case. When I call the Helpdesk of `matrix, I was asked by Caroline Madube to send her all the emails for the purchase as well as the invoice. I did that, still today I have not received any feedback and yet my money has been deducted online.

I am so upset that their website allows for payments yet none of them know about online payments.

Please refund me my money and I will take my business somewhere where there is a better service!