MK
Mqondisi K
1 reviews | Active since Jan 2022
14 Jan 2022, 15:57
****med by Mixtelematics Africa
Stay away from this company. They are running a ****. They do not respond to cancellation notices (even though they give out tickets) and never pick up the call when you call back.
Helpful (0)
Replies (3)0
Replies (3)
Matrix Vehicle Tracking's replyOfficial
17 Jan 2022, 16:28Good Day Mqondisi K
We can confirm that an agent did get in contact with you and cancellation has been processed.
Confirmation of cancellation has been forwarded to you by email.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
We can confirm that an agent did get in contact with you and cancellation has been processed.
Confirmation of cancellation has been forwarded to you by email.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply17 Jan 2022, 16:28
Official
Good Day Mqondisi K
We can confirm that an agent did get in contact with you and cancellation has been processed.
Confirmation of cancellation has been forwarded to you by email.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
We can confirm that an agent did get in contact with you and cancellation has been processed.
Confirmation of cancellation has been forwarded to you by email.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
MK
Mqondisi K's updateReviewer Update
27 Jan 2022, 09:05Your representative **** to me. I was assured that my subscription was canceled and that no more debits on my account would occur. Your organization continued to debit my account even though I was sent confirmation of cancellation. You guys are just a ****. Please refund my money¡
MK
Mqondisi K's update27 Jan 2022, 09:05
Reviewer Update
Your representative **** to me. I was assured that my subscription was canceled and that no more debits on my account would occur. Your organization continued to debit my account even though I was sent confirmation of cancellation. You guys are just a ****. Please refund my money¡
Matrix Vehicle Tracking's replyOfficial
27 Jan 2022, 11:24Good Day Mqondidi K
We can confirm that an agent did get in contact with you and explained the cancellation procedure.
Your call was than escalated to the Accounts Department for further assistance.
Regards,
Customer Care Department
***
We can confirm that an agent did get in contact with you and explained the cancellation procedure.
Your call was than escalated to the Accounts Department for further assistance.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply27 Jan 2022, 11:24
Official
Good Day Mqondidi K
We can confirm that an agent did get in contact with you and explained the cancellation procedure.
Your call was than escalated to the Accounts Department for further assistance.
Regards,
Customer Care Department
***
We can confirm that an agent did get in contact with you and explained the cancellation procedure.
Your call was than escalated to the Accounts Department for further assistance.
Regards,
Customer Care Department
***