jVdR
jackblaas Van de Ric

1 reviews | Active since May 2021

11 Oct 2022, 16:12

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signed up with you guys as it was compulsory to use your company due to my insurance policy.

I was not notified that i would have to keep the tracker for 2 years, when i spoke to a consultant to cancel they said they would look for the recording of when i joined and try to get it cancelled and i still have not heard from them.

Please help, i called for roadside assistance and i never got through, and i saw on my statement that i was charged for the calls that i was never helped.

i want to cancel and i can not

0
Replies (2)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply12 Oct 2022, 13:13
Official
Good day Jackblaas V,

Kindly note that we have requested the call recording and the assisting agent will revert to you once feedback is received.

Regards,
Customer Care Department
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jVdR
jackblaas Van de Ric's update08 Dec 2022, 11:00
Reviewer Update
call recoding for how long now ?