jVdR
jackblaas Van de Ric
1 reviews | Active since May 2021
11 Oct 2022, 16:12
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signed up with you guys as it was compulsory to use your company due to my insurance policy.
I was not notified that i would have to keep the tracker for 2 years, when i spoke to a consultant to cancel they said they would look for the recording of when i joined and try to get it cancelled and i still have not heard from them.
Please help, i called for roadside assistance and i never got through, and i saw on my statement that i was charged for the calls that i was never helped.
i want to cancel and i can not
Helpful (0)
Replies (2)0
Replies (2)Matrix Vehicle Tracking's replyOfficial
12 Oct 2022, 13:13Good day Jackblaas V,
Kindly note that we have requested the call recording and the assisting agent will revert to you once feedback is received.
Regards,
Customer Care Department
***
Kindly note that we have requested the call recording and the assisting agent will revert to you once feedback is received.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply12 Oct 2022, 13:13
Official
Good day Jackblaas V,
Kindly note that we have requested the call recording and the assisting agent will revert to you once feedback is received.
Regards,
Customer Care Department
***
Kindly note that we have requested the call recording and the assisting agent will revert to you once feedback is received.
Regards,
Customer Care Department
***
jVdR
jackblaas Van de Ric's updateReviewer Update
08 Dec 2022, 11:00call recoding for how long now ?
jVdR
jackblaas Van de Ric's update08 Dec 2022, 11:00
Reviewer Update
call recoding for how long now ?
