Santam required 2 tracking devises in a Fortuner from 01/12/2022 recomending Matrix with whom we had many problems

Santam required 2 tracking devises in a Fortuner from 01/12/2022 recomending Matrix with whom we had many problems. Debit orders went through when it suited them. Contract stipulated the 1st of the month. Then we were told our package does not qualify to use their app. Apperently they were not interested in our safety if hijacked only to track the car if ******. Testing of devices must be requested through a non existing customer care. For a short time we could test the devices through WhatsApp. Since August 2024 we could no longer use WA. Again back to customer care. After 2 weeks Claudia contacted me. For the 1st time I received assistance. She tracked us on a road trip and informed us the devices were working.