Santam endorsing Beame??? How?
I have been waiting more than a week for Beame (Mix Telematics) to make contact with me regarding an installation. After eventually hearing from them on Friday, we have arranged for an installation today. No one has made an appointment with me. I have cancelled appointments with clients to be available today. I am a Santam Broker. If this is how they treat potential clients, what are there service like when my vehicle is ******? Santam, how can you endorse them?
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Matrix Vehicle Tracking's replyOfficial
12 Sept 2024, 11:30Good Day Morkel B,
Thank you for bringing this matter to our attention.
We acknowledge that our Client Representative has been in contact with you and confirm that matter has been addressed and resolved.
Your patience and cooperation in this regard are greatly appreciated.
Best regards,
Customer Care Department
***
Thank you for bringing this matter to our attention.
We acknowledge that our Client Representative has been in contact with you and confirm that matter has been addressed and resolved.
Your patience and cooperation in this regard are greatly appreciated.
Best regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply12 Sept 2024, 11:30
Official
Good Day Morkel B,
Thank you for bringing this matter to our attention.
We acknowledge that our Client Representative has been in contact with you and confirm that matter has been addressed and resolved.
Your patience and cooperation in this regard are greatly appreciated.
Best regards,
Customer Care Department
***
Thank you for bringing this matter to our attention.
We acknowledge that our Client Representative has been in contact with you and confirm that matter has been addressed and resolved.
Your patience and cooperation in this regard are greatly appreciated.
Best regards,
Customer Care Department
***