GS
Gavin S

1 reviews | Active since Dec 2016

17 Jan 2023, 14:27

SAD SAD SAD

LOST FOR WORDS!! I WILL NEVER EVER GO NEAR THIS COMPANY EVER AGAIN IN MY LIFE !!! I SOLD MY CAR 2021 AND CANCELLED THE BEAME DEVICE ... I AM FULLY PAID UP LOYAL CUSTOMER AND YET THEY KEEP PHONING MONTH IN AND MONTH OUT, FOR THE R72 I APPARENTLY OWE THEM. I WILL NEVER EVER SIGN ANYTHING WITH THIS COMPANY AS IT IS LIKE. IT IS LIKE A SPIDERS WEB DESPITE HAVING WIFES CAR, DAUGHTERS CAR AND MY CAR WITH THEM ... IT'S RIDICULOUS. I AM PHYSICALLY DISABLED, UNEMPLOYED AND TRYING TO RECOVER FROM THE 2022 APRIL MUDSLIDE DAMAGE AND THIS COMPANY SAYS I OWE THEM R72 !! Give me strength

0
Replies (3)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply17 Jan 2023, 15:05
Official
Good day Gavin S,

Thank you for raising your concern.  Kindly note that our agents tried calling to no avail.

Kindly refer to the electronic communication sent to you by the assisting agent.

Regards,
Customer Care Department
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GS
Gavin S's update17 Jan 2023, 15:13
Reviewer Update
THERE IS NOTHING TO DISCUSS
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply17 Jan 2023, 16:32
Official
Good day Gavin S,

Thank you for the honest feedback.  Your post is noted.

Regards,
Customer Care Department
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