LN
Lynne N

1 reviews | Active since Sept 2025

08 Sept 2025, 13:02

Rude staff contract cancelled 2 years ago

Contract cancelled 2 years ago and still getting billed. Now handed over. Car has been sold 2 years ago. I am not paying a cent as it was cancelled correctly. I want to see the contract that I signed where it says there is a cancellaton fee etc. They can hand me over. I am a pensioner so it doesn't bother me. When you talk to the staff there attitude stinks so rude and unfriendly. I am not leaving this here.

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Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply08 Sept 2025, 13:53
Official
Good day Lynne Nicholson,

Thank you for your submission. 

We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review. 

Please anticipate feedback shortly. 

Regards,
Customer Care Department 
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