Rude sales reps

Item: Matrix Vehicle Tracking
Rating: 1
Author: Lesedi M

Extremely rude on the phone. Their sale tactics are cheap and belittling. The salesperson rudely dropped the call on me because I told him I work night shift so I’m asleep. Even if the product is good, good customer service comes first

Helpful (0)

Replies (1)

Matrix Vehicle Tracking's replyOfficial

05 Dec 2024, 12:26

Good day Lesedi Molefe

Thank you for your submission.

We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.

Please anticipate feedback shortly.

Regards,
Customer Care Department
***

Matrix Vehicle Tracking's reply05 Dec 2024, 12:26

Official

Good day Lesedi Molefe

Thank you for your submission.

We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.

Please anticipate feedback shortly.

Regards,
Customer Care Department
***