Rude and unacceptable

Firstly I would like to thank Nhlonipho for his assistance, as for Mbongeni you have a condescending attitude. You assumed I know and understand your work and made funny suggestions regarding my enquiry. You sounded and showed no courtesy towards me as a client. No one communicated to me regarding the debit order while I cancelled already but you assumed I know what was going on by saying "terms and conditions, if you read them'.