TM
Taka M
1 reviews | Active since Oct 2013
11 Jun 2019, 14:29
******* ORGANIZATION
This company is very non-responsive. I have been trying to cancel my contract for over two weeks with no response. They don't answer calls, their website call back function does not work and with emails all you get is an automated case number. There isn't even any way of escalating your complaints. TOTALLY USELESS!
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Replies (2)
Matrix Vehicle Tracking's replyOfficial
11 Jun 2019, 15:05Good Day Taka M
Thank you for your post and for bringing this matter to our attention.
Please allow us the opportunity to investigate your query, after which we will provide you with feedback. Kind regards Customer Care
Thank you for your post and for bringing this matter to our attention.
Please allow us the opportunity to investigate your query, after which we will provide you with feedback. Kind regards Customer Care
Matrix Vehicle Tracking's reply11 Jun 2019, 15:05
Official
Good Day Taka M
Thank you for your post and for bringing this matter to our attention.
Please allow us the opportunity to investigate your query, after which we will provide you with feedback. Kind regards Customer Care
Thank you for your post and for bringing this matter to our attention.
Please allow us the opportunity to investigate your query, after which we will provide you with feedback. Kind regards Customer Care
Matrix Vehicle Tracking's replyOfficial
11 Jun 2019, 15:18Good Day Taka M
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
As per our telephone conversation earlier today, we confirm that your cancellation request has been processed and confirmation thereof will be emailed to you.
Please accept our apologies for the delayed response.
Regards
Noluthando Mabaso
Customer Care Department
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Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
As per our telephone conversation earlier today, we confirm that your cancellation request has been processed and confirmation thereof will be emailed to you.
Please accept our apologies for the delayed response.
Regards
Noluthando Mabaso
Customer Care Department
***
Matrix Vehicle Tracking's reply11 Jun 2019, 15:18
Official
Good Day Taka M
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
As per our telephone conversation earlier today, we confirm that your cancellation request has been processed and confirmation thereof will be emailed to you.
Please accept our apologies for the delayed response.
Regards
Noluthando Mabaso
Customer Care Department
***
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
As per our telephone conversation earlier today, we confirm that your cancellation request has been processed and confirmation thereof will be emailed to you.
Please accept our apologies for the delayed response.
Regards
Noluthando Mabaso
Customer Care Department
***