Risk your life with MiX Telematics

If you want to put you and your family’s life at risk… I recommend using Mix Telematix, Matrix, Beame vehicle tracking that is recommended by OUTsurance. On Saturday my car was ****** form a church in Weltevredenpark. The church had car cards, private security, and a boom control. My car was ****** at 13H52 (I have the registration number of the ******* car, but nothing is being done with this info – was not included in the police report). I realized that my car was ****** at 14H10 and called Telematix, BEAMe. I kept getting the message “If you have been highjacked or your car is ****** press 1” After pressing option 1 I kept getting the message “Our office hours are Monday to Friday, please call back in office hours” I has a few friends calling all the contact numbers on my invoices and on their website. I called OUTsurance, who recommended them, and the number they gave me did not work either. If one calls a number that may be incorrect (and it was not), then surely the auto response in an emergency should give you the correct number and not fob you off because it is office hours. My car was recovered 30 minutes later. Striped and written off – a waste of valuable time – imagine if it had been a hijacking! Take saved could have resulted in arrests – it was less than 30min and 15km. I have complained to Telematix, Matrix, Beame, but have yet to have my call returned.