NO
Nikki O
1 reviews | Active since Jan 2011
17 Dec 2024, 10:11
Retention just ignored
Hi there I have emailed customer services everyday in December to date to get information on retaining my tracker but have not received a single response. I'm not interested in getting calls I need email correspondence
Helpful (0)
Replies (2)0
Replies (2)
Matrix Vehicle Tracking's replyOfficial
18 Dec 2024, 08:30Good day
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply18 Dec 2024, 08:30
Official
Good day
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
NO
Nikki O's updateReviewer Update
19 Dec 2024, 08:31Oh my now I get a call from Matrix but the consultant has no clue the reason I need to be contacted is to have my tracker contact renewed. What is the entire point of that. I don't have time to waste. Why can't you just email new contact as per my other vehicles and I can sign or not
NO
Nikki O's update19 Dec 2024, 08:31
Reviewer Update
Oh my now I get a call from Matrix but the consultant has no clue the reason I need to be contacted is to have my tracker contact renewed. What is the entire point of that. I don't have time to waste. Why can't you just email new contact as per my other vehicles and I can sign or not