TM
Talifhani M

1 reviews | Active since Feb 2017

07 Feb 2020, 10:34

Requested to Pay for a Policy I have Cancelled and Threatening Me

I have tried contacting Telematics in a numerous times but they just keep me holding for long as I wanted to cancel the policy, also sent some emails to them for cancellation but no one was responding from their side.

I ended up reversing the amounts from my account so that I can get their attention and I asked them to close my policy and now I am getting some invoice for me to pay for over 4 months worth of premiums, so I don't know what is it for and I have asked for a breakdown but still no assistance.

Is this how you guys conduct your business with threats?

0
Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply07 Feb 2020, 14:25
Official
Good Day Eric M

As per our call conversation we will communicate by email.

I have sent an email to *** ,will await your reply.

Regards,
Kaya Payi
Customer Care Department
***