repeatedly requested cancellation with no action taken.

Item: Matrix Vehicle Tracking
Rating: 1
Author: Thabang M

I was informed my device has not worked since 2019, yet I am still being billed.

I have repeatedly requested cancellation with no action taken.

Terminate my subscription immediately. ***.

Helpful (0)

Replies (3)

Matrix Vehicle Tracking's replyOfficial

09 Apr 2026, 13:19

Good day Thabang Motaung,

Thank you for reaching out.

We are sorry for your experience and confirm that your cancellation request was received and actioned accordingly. We appreciate your support and wish you well going forward.

Should you require any further assistance, please do not hesitate to contact us.

Regards,

Customer Care Department

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Matrix Vehicle Tracking's reply09 Apr 2026, 13:19

Official

Customer Care Department

***

Thabang M's updateReviewer Update

09 Apr 2026, 13:37

Thanks

Thabang M's update09 Apr 2026, 13:37

Reviewer Update

Thanks

Matrix Vehicle Tracking's replyOfficial

09 Apr 2026, 15:02

Your are most welcome!

Regards,

Customer Care Department

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Matrix Vehicle Tracking's reply09 Apr 2026, 15:02

Official

Your are most welcome!

Regards,

Customer Care Department

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