Remove and Refit
<p>Hi, compared to other service providers you honestly suck so now im tking my time to complain on Hello Peter. To remove and refit my device from my old car is 1.5k like what ******* is that and no one bothered to let me know, only after I spoke to another consultant i was informed, Secondly, then i get told the cost will decrease if i go to the premises, but that was also not even finalised - I'm still waiting for your consultants to get back to me and give me the correct info. One you are kidding me, im not paying 1.5k for a remove and refit that's crazy. Best let whoever was supposed to get back to me get their job done. These kind of admin things annoy me.</p>
Dear MalesediMahlatji
We thank you for bringing this matter to our attention and for allowing us the opportunity to speak to you.
From the outset we wish to apologise for the inconvenience caused.
I refer to your telephonic discussion with Mark Murphy and confirm that arrangements have been made in order to resolve this issue.
Mark will remain in contact with you in order to ensure your satisfaction.
Kind regards
Thato Mashimbye
Customer Care Supervisor
Dear MalesediMahlatji
We thank you for bringing this matter to our attention and for allowing us the opportunity to speak to you.
From the outset we wish to apologise for the inconvenience caused.
I refer to your telephonic discussion with Mark Murphy and confirm that arrangements have been made in order to resolve this issue.
Mark will remain in contact with you in order to ensure your satisfaction.
Kind regards
Thato Mashimbye
Customer Care Supervisor