PT
Palesa T

1 reviews | Active since Feb 2019

02 Dec 2020, 09:20

Removal of the panic button tracker request!

I am so disappointed and angry for being told incorrect information just because a consultant wanted a sale and commission...someone from beame tracking called me and told me that they will install the tracking device in my car however because I already paid for the car device for 3years so they will just transfer the funds and they promised me that they will not n never debit my account they will transfer the funds from my old beame account to the new tracking device however they **** to me.they took me for a ride it’s been two months now and they are debiting my account therefore I don’t want this device of theirs....they need to come and remove it from my car and let me continue with the old Device that I had because it didn’t give me any problems and I already paid for 3years to have a peace of mind regarding debit orders so please help me to remove this 2nd device. thank you

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Replies (3)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply02 Dec 2020, 15:23
Official
Good Day Palesa T

We acknowledge your post and the content thereof.

We can confirm that the credit has been allocated on your account and an email explaining such has also been forwarded to you.

Please accept our apology for the inconvenience caused.

Assuring you of our best intentions at all times.

Regards,
Kaya Payi
Customer Care Department
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PT
Palesa T's update02 Dec 2020, 15:43
Reviewer Update
Thank you very much for the response but you didn’t resolve my query...what I said to you guys is cancel the 2nd device since you **** to me and I don’t trust it anymore so I already paid for the first which will last me for 3years so as per my understanding next year Oct it will turn 2yrs meaning my last year will be 2022 so please all I want is cancellation of the 2nd device and leave my old device...thank you
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply03 Dec 2020, 08:13
Official
Good Day  Palesa T

We have terminated the MX2 unit as per your request and have reactivated the Beame recovery solution.

Regards,
Kaya Payi
Customer Care department
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