AS
Alyson S

1 reviews | Active since Apr 2009

27 Jul 2020, 11:25

Refusal to credit my account

I sent notification to change bank details. They never changed it. Debited my old account and refuse to refund the bank charges R120 which they need to pay. Now they hand me over to legal. Worst company ever...

0
Replies (3)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply27 Jul 2020, 12:34
Official
Good Day Alyson

We have escalated your query to the Credit Control Department to assist further.

Regards
Kaya Payi
Customer Care Department
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AS
Alyson S's update27 Jul 2020, 12:40
Reviewer Update
Thank you. Busi called me.
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply27 Jul 2020, 12:42
Official
Good Day Alyson

Not a problem,glad to hear you have been assisted.

Regards,
Kaya Payi
Customer Care Department
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