TS
Tinyiko S
1 reviews | Active since Sept 2017
01 Nov 2019, 11:16
Refusal to cancel my tracker
I have been calling them since August to request for cancellation of my tracker, they keep on saying they will email me the cancellation form. To date I have not received them. Reason of my cancellation is because I sold my car
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Replies (2)
Matrix Vehicle Tracking's replyOfficial
01 Nov 2019, 12:57Called customer on both phones just ringing.I have sent him an email asking for an alternative number and when I can contact him.
Matrix Vehicle Tracking's reply01 Nov 2019, 12:57
Official
Called customer on both phones just ringing.I have sent him an email asking for an alternative number and when I can contact him.
Matrix Vehicle Tracking's replyOfficial
01 Nov 2019, 13:10Good day Tinyiko S
Thank you for allowing us the opportunity to speak to you.
As per our telephone conversation earlier today, we confirm that your cancellation request has been processed and confirmation thereof will be emailed to you.
Your account has been forwarded to our Finance Department for the necessary credits to be processed.
Regards
Suntré Smal
Consumer Services Manager
***
Thank you for allowing us the opportunity to speak to you.
As per our telephone conversation earlier today, we confirm that your cancellation request has been processed and confirmation thereof will be emailed to you.
Your account has been forwarded to our Finance Department for the necessary credits to be processed.
Regards
Suntré Smal
Consumer Services Manager
***
Matrix Vehicle Tracking's reply01 Nov 2019, 13:10
Official
Good day Tinyiko S
Thank you for allowing us the opportunity to speak to you.
As per our telephone conversation earlier today, we confirm that your cancellation request has been processed and confirmation thereof will be emailed to you.
Your account has been forwarded to our Finance Department for the necessary credits to be processed.
Regards
Suntré Smal
Consumer Services Manager
***
Thank you for allowing us the opportunity to speak to you.
As per our telephone conversation earlier today, we confirm that your cancellation request has been processed and confirmation thereof will be emailed to you.
Your account has been forwarded to our Finance Department for the necessary credits to be processed.
Regards
Suntré Smal
Consumer Services Manager
***