IH
Ian H
1 reviews | Active since Jun 2012
10 May 2019, 08:37
Refund
Had Good Service while I was with them but cancelled the contract in October last year they are still deducting money numerous phone calls and emails a very poor response meaning we will look into it but no refund as promised.
Helpful (0)
Replies (3)0
Replies (3)
Matrix Vehicle Tracking's replyOfficial
10 May 2019, 08:39 Good Day Ian H
Thank you for your post and for bringing this matter to our attention.
Please allow us the opportunity to investigate your query, after which we will provide you with feedback. Kind regards Customer Care
Thank you for your post and for bringing this matter to our attention.
Please allow us the opportunity to investigate your query, after which we will provide you with feedback. Kind regards Customer Care
Matrix Vehicle Tracking's reply10 May 2019, 08:39
Official
Good Day Ian H
Thank you for your post and for bringing this matter to our attention.
Please allow us the opportunity to investigate your query, after which we will provide you with feedback. Kind regards Customer Care
Thank you for your post and for bringing this matter to our attention.
Please allow us the opportunity to investigate your query, after which we will provide you with feedback. Kind regards Customer Care
Matrix Vehicle Tracking's replyOfficial
10 May 2019, 09:58 Good Day Ian H
Thank you for allowing us the opportunity to speak to you.
As per our telephone conversation earlier today, we confirm that your cancellation request has been processed and confirmation thereof will be emailed to you.
Your account has been forwarded to our Finance Department for the necessary credits to be processed
Kind Regards
Noluthando MabasoCustomer Care Department
***
Thank you for allowing us the opportunity to speak to you.
As per our telephone conversation earlier today, we confirm that your cancellation request has been processed and confirmation thereof will be emailed to you.
Your account has been forwarded to our Finance Department for the necessary credits to be processed
Kind Regards
Noluthando MabasoCustomer Care Department
***
Matrix Vehicle Tracking's reply10 May 2019, 09:58
Official
Good Day Ian H
Thank you for allowing us the opportunity to speak to you.
As per our telephone conversation earlier today, we confirm that your cancellation request has been processed and confirmation thereof will be emailed to you.
Your account has been forwarded to our Finance Department for the necessary credits to be processed
Kind Regards
Noluthando MabasoCustomer Care Department
***
Thank you for allowing us the opportunity to speak to you.
As per our telephone conversation earlier today, we confirm that your cancellation request has been processed and confirmation thereof will be emailed to you.
Your account has been forwarded to our Finance Department for the necessary credits to be processed
Kind Regards
Noluthando MabasoCustomer Care Department
***
IH
Ian H's updateReviewer Update
18 May 2019, 16:06Received Payment at last
IH
Ian H's update18 May 2019, 16:06
Reviewer Update
Received Payment at last