TK
Toki K

1 reviews | Active since Apr 2020

05 Jun 2024, 04:51

Recording not released

Since last month I've requested a recording with a conversation with one of their consultant about degrading on my policy and the cancelation matter till today I'm still waiting what are they hiding? And I'm not going to pay until we resolve the issue on the recording of the day that I degrade.

0
Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply06 Jun 2024, 10:39
Official
Good Day Toki Kgomo,

Thank you for allowing us the opportunity to speak to you regarding your query.

We confirm that the Client Service Representative has been in contact with you and confirmation of cancellation has been emailed through to you.

Regards
Customer Care Department
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