JS
JAAVED S

1 reviews | Active since Jun 2012

02 May 2021, 21:42

Rather has they Pockets full than satisfy the customer

To whom it may concern Beamee Installed a tracker service 4yrs ago when i purchased my Vehicle

My review has come up to upgrade my service, upon the telephone conversation with 1 of the representative asked to test my Device, i was shocked when he told me the device is no longer working.

No one from the company has phoned me to Say Mr Sayed Your device is not working we will send out a technician to have Look. But my debit orders was all upto date...So in this case the money is more important than the service they offer,

If my car was ****** i would never hav found it coz my tracker was not functional.

Today i get a debit order of R169.. FOR WHAT???? .. A NEW DEVICE WAS NEVER INSTALLED BUT A DEAD DEVICE IS IN THE VEHICLE.

I WANT THE CEO OR THE FOUNDER OF THIS MICKEY MOUSE BUSINESS TO CALL ME ASWEL WITH AN APOLOGY LETTER.

I AM NOT IMPRESSED.

0
Replies (2)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply04 May 2021, 10:18
Official
Good day Javeed,

We acknowledge your post and have noted the content thereof.

We can confirm that an agent did contact you and assisted with your concerns.  Communication regarding the resolution have been mailed to you.

Assuring you of our best intentions at all times.

Noluthando Mabaso
Customer Care Manager
***
JS
JAAVED S's update04 May 2021, 10:38
Reviewer Update
The Agent was Useless and baffled with the Questions I Apposed to her.. BTW my debit order has Gone off today Of R169, Please can I have money Back just as fast you did the debit.

Useless people you Are.. Never again will I do business or tell a friend about thr ***** you Do!