QUICK ON MULTIPLE UNAUTHORIZED DEBITS, VERY SLOW ON CUSTOMER SERVICE

I waited 2 years for my contract to be cancelled because of the high termination fee. After 2 long years of bad experience, I finally served my 1 month notice before cancellation but Mix Telematics continued to Debit me.

I then spoke to Palesa Radebe from Accounts department and Goodness Tshwala from Cancellation department and they failed to assist me and failed to answer my questions but gave me bad customer experience. After calling for the 3rd time since Palesa kept dropping my calls, I called and I was told by Palesa that there are important clients waiting on the line. I asked to be transferred to the supervisor/manager only to be on hold for more than 30 minutes with no assistance. I emailed Palesa for a call back, its day 5 and I'm still waiting.

Can someone please call me to explain the multiple and unauthorized debits that appear on my invoice.