Professional ****mers

Very dissapointed with your service. I requested cancelation of my contract with you in June. A settlement fee was provided and after I paid no one allocated the money I paid to my account. It was only after I put a review here that someone called and **** to me that the money has been allocated and my contract will be cancelled. Everytime I call to request the cancellation letter they sent me another settlement fee, when I ask about the one I oaid they still say it was not allocated. Sometimes when I call am being told that the cancellation was done. Yesterday again they told me that the money is reflecting and a cancellation will be processed but now I get another email requesting me to pay again. Why must I pay twice coz I paid in June, and the debit order still went through. In July again I was debited which was apparently the last debit. Now it looks like I have to pay a settlement fee every time that no one cares to allocate to my account and I must still pay monthly debit orders, until when? Yesterday I requested the lady who was helping to cancel the thing while I wad waiting on the line and send me confirmation that it has been done and she said she will do it and I will get confirmation tomorrow.