DE
Darren E

1 reviews | Active since Dec 2017

28 Nov 2020, 16:13

Problem after problems

I need someone to call as your quick to when you forget to debit my account. Im paying for a tracker thats been offline since the 20th. Installed in September and everyday i got power down alerts

Your Case Number Logged ***9

0
Replies (3)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply30 Nov 2020, 09:58
Official
Good Day Darren E

We have been trying to get a hold of you and have been unable to.

Please provide us with an appropriate time to contact you.

Regards,
Kaya Payi
Customer Care Department
***

Best regards,

DE
Darren E's update30 Nov 2020, 10:47
Reviewer Update
Please call me between 12 and 1
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply30 Nov 2020, 14:06
Official
Good Day Darren E

Thank you for taking my call.

We can confirm that a case has been created for you to be contacted for a repair on the tracking unit in CY211330,a consultant will contact you to make further arrangements.

Assuring you of our best intentions at all times.

Regards,
Kaya Payi
Customer Care Department
***

Best regards,