MG
Mzikayise G

1 reviews | Active since Jul 2013

17 Oct 2024, 14:09

Pricing

It seems like I need to always come to this platform to get my queries resolved, I sent an email 6 days ago to ***

Then got this on auto reply: Kindly note your reference number for the query : ***7. Should there be any outstanding information this will be communicated to you via email or phone.

Still no feedback

0
Replies (2)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply17 Oct 2024, 14:45
Official
 Good Day Mzikayise Gxamtwana ,

Thank you for your submission.

We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.

Please anticipate feedback shortly.

Regards,
Customer Care Department
*** 
MG
Mzikayise G's update22 Oct 2024, 10:06
Reviewer Update
You said query has been escalated to the Relevant Department for review. 5 days later still no communication.