JA
Johann A
1 reviews | Active since May 2017
04 Jun 2021, 10:19
POOR SERVICE0902
I'm trying to update my login details on the Matrix app and get a new password but to no avail. The Matrix agents never answer the phone. I sent them e-mails and twice already have they sent me ref nr's and thereafter nothing happens. Their service is shockingly poor. My advice is to stay away from this company and find yourself another tracking company.
Helpful (0)
Replies (3)0
Replies (3)
Matrix Vehicle Tracking's replyOfficial
04 Jun 2021, 10:37Good Day Johann Alberts
Thank you for taking my call.
We have sent an sms and an email with your login details.
We do apologize for the delay in response.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
Thank you for taking my call.
We have sent an sms and an email with your login details.
We do apologize for the delay in response.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
Matrix Vehicle Tracking's reply04 Jun 2021, 10:37
Official
Good Day Johann Alberts
Thank you for taking my call.
We have sent an sms and an email with your login details.
We do apologize for the delay in response.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
Thank you for taking my call.
We have sent an sms and an email with your login details.
We do apologize for the delay in response.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
JA
Johann A's updateReviewer Update
04 Jun 2021, 10:55THANK YOU FOR THE SPEEDY RESPONSE KAYA, IT IS HIGHLY APPRECIATED.
JA
Johann A's update04 Jun 2021, 10:55
Reviewer Update
THANK YOU FOR THE SPEEDY RESPONSE KAYA, IT IS HIGHLY APPRECIATED.
Matrix Vehicle Tracking's replyOfficial
07 Oct 2021, 16:37Good Day Johann Alberts
Pleasure Sir.
Regards,
Customer Care Department
***
Pleasure Sir.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply07 Oct 2021, 16:37
Official
Good Day Johann Alberts
Pleasure Sir.
Regards,
Customer Care Department
***
Pleasure Sir.
Regards,
Customer Care Department
***