sN
scott N
1 reviews | Active since Jun 2016
21 Jan 2021, 11:38
POOR SERVICE< TAKE YOUR MONEY EASILY BUT WONT CANCEL YOUR CONTRACT
disgusting poor service, been trying to cancel my Beame tracking device for nearly 2 weeks, Leanne at cancellations promised a confirmation email that the contract is closed and nothing is owed, a week later and still nothing. Iv tried to speak to a manager but conveniently they are always busy and get told they will phone me back, i am still waiting on a phone call back. The car is gone and no longer mine, but they want me to still pay for it. Im glad i never had to try get ahold of these people to get my car back if it was ever ****** i would never ever see it again. Terrible service. sent 3 cancellation emails as requested and still not response or any thing from them. DONT EVER USE THIS COMPANY
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Replies (1)Matrix Vehicle Tracking's replyOfficial
21 Jan 2021, 12:32Good Day scott N
We acknowledge your post and the content thereof.
An agent did get in contact with you and has confirmed that your account has been terminated and confirmation of cancellation has been emailed to you.
We do apologise for the delay in response.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
We acknowledge your post and the content thereof.
An agent did get in contact with you and has confirmed that your account has been terminated and confirmation of cancellation has been emailed to you.
We do apologise for the delay in response.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
Matrix Vehicle Tracking's reply21 Jan 2021, 12:32
Official
Good Day scott N
We acknowledge your post and the content thereof.
An agent did get in contact with you and has confirmed that your account has been terminated and confirmation of cancellation has been emailed to you.
We do apologise for the delay in response.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
We acknowledge your post and the content thereof.
An agent did get in contact with you and has confirmed that your account has been terminated and confirmation of cancellation has been emailed to you.
We do apologise for the delay in response.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
