POOR SERVICE- MATRIX TELEMATICS AT HOWICK CLOSE IN MIDRAND

Item: Matrix Vehicle Tracking
Rating: 1
Author: Job

Poor service, they do not respond to emails, they drop calls, its I would not recommend anyone to take any contract.

The customer care agents have a bad attitude, the accounts department not helpful

Poor service

Helpful (0)

Replies (1)

Matrix Vehicle Tracking's replyOfficial

03 Dec 2024, 09:44

Good day Job

Thank you for your submission.

We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.

Please anticipate feedback shortly.

Regards,
Customer Care Department
***

Matrix Vehicle Tracking's reply03 Dec 2024, 09:44

Official

Good day Job

Thank you for your submission.

We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.

Please anticipate feedback shortly.

Regards,
Customer Care Department
***