EJ
Ebrahim J
1 reviews | Active since Aug 2015
08 May 2023, 12:39
poor service indeed
they were quick to respond to my first complaint
no feedback, only empty promises. i asked for proof of courier of my panic buttons or a tracking number nothing forthcoming from this company
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
08 May 2023, 15:07Good day Ebrahim Joosuf ,
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We can confirm that an agent has assisted and the matter has been escalated to Consignment Department to assist with the delivery.
Please accept our apologies for the inconvenience caused.
Regards,
Customer Care Department
***
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We can confirm that an agent has assisted and the matter has been escalated to Consignment Department to assist with the delivery.
Please accept our apologies for the inconvenience caused.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply08 May 2023, 15:07
Official
Good day Ebrahim Joosuf ,
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We can confirm that an agent has assisted and the matter has been escalated to Consignment Department to assist with the delivery.
Please accept our apologies for the inconvenience caused.
Regards,
Customer Care Department
***
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We can confirm that an agent has assisted and the matter has been escalated to Consignment Department to assist with the delivery.
Please accept our apologies for the inconvenience caused.
Regards,
Customer Care Department
***