Poor service I request cancellation

Hi.

I am N.N. Buthelezi (***) I write this review with regards to poor service at telematics vehicle tracker. Last year 2019 I reported several times that my panic button is not working they even asked me to press it and go to the car and press if they could not trace .y where about. They promised to send someone to fix the problem and they did not.

Early this year I reported over and over again my case was not attended too. I started cancellling premiums since I was not covered for the purpose nobody bothered to call and enquire about anything.

I spoke to Sbonelo the one who came for fittings he tried to assist me and even requested that I call and report for a missing vehicle... I did not get help because they said my premiums were not paid so they would not disclose where my car is. Yet I knew very well that they can't find my car since the last time I checked they could not. I explained why my premiums were not paid and they said they cannot assist me. I then requested that they cancel the policy and they said they will contact the cancellation department.

I therefore contacted netstar and started a new tracking company and I am very happy with thier services.

I recently I have been recieving messages stating that I owe money at telematrix.

I am done and very ****ed with their serving. Kindly assist me in getting rid of them.