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charlton J
1 reviews | Active since Jan 2016
02 Aug 2022, 12:26
Poor service #dissapointed
I have had this device for four years and the battery has been out of order for over three years. I sent a email to cancel my subscription and with in minutes i received a call for my battery to be replaced. I asked to be transferred to cancellation and then the line was disconnected. I have not been able to cancel ever since.
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Matrix Vehicle Tracking's replyOfficial
02 Aug 2022, 14:46Good day Charlton J,
Thank you for affording us the opportunity to assist with your query.
The cancellation has been processed on your account as requested.
Kindly accept our apologies for the inconvenience experienced.
Regards,
Customer Care Department
***
Thank you for affording us the opportunity to assist with your query.
The cancellation has been processed on your account as requested.
Kindly accept our apologies for the inconvenience experienced.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply02 Aug 2022, 14:46
Official
Good day Charlton J,
Thank you for affording us the opportunity to assist with your query.
The cancellation has been processed on your account as requested.
Kindly accept our apologies for the inconvenience experienced.
Regards,
Customer Care Department
***
Thank you for affording us the opportunity to assist with your query.
The cancellation has been processed on your account as requested.
Kindly accept our apologies for the inconvenience experienced.
Regards,
Customer Care Department
***