ZN
Zamokuhle N
1 reviews | Active since Jan 2022
03 Mar 2023, 10:59
Poor service. Device no longer active and yet am debited
I regret signing up with this company and i will make sure all my family members and friends cancel they subscription.
I have been paying no fail and to my surprise the device is no longer active!!!
It was last active 23/07/2022. But i am called daily for collection of a debit i than decided to cancel!!!
Helpful (0)
Replies (1)0
Replies (1)
Matrix Vehicle Tracking's replyOfficial
03 Mar 2023, 12:23Good day Zamokuhle Nzimande ,
Thank you for raising your concern to us.
Thank you for raising your concern to us.
We can confirm that an agent has assisted and your request has been escalated to Management for investigation.
The assisting agent will provide feedback once the inquiry has been is completed.
The assisting agent will provide feedback once the inquiry has been is completed.
Regards,
Customer Care Department
***.
Customer Care Department
***.
Matrix Vehicle Tracking's reply03 Mar 2023, 12:23
Official
Good day Zamokuhle Nzimande ,
Thank you for raising your concern to us.
Thank you for raising your concern to us.
We can confirm that an agent has assisted and your request has been escalated to Management for investigation.
The assisting agent will provide feedback once the inquiry has been is completed.
The assisting agent will provide feedback once the inquiry has been is completed.
Regards,
Customer Care Department
***.
Customer Care Department
***.