SN
SINDY N
1 reviews | Active since Sept 2018
20 Jun 2024, 14:52
Poor service
I have been trying to reach the company to get assistance with battery replacement on the tracker system on my vehicle. This has been going on for more than a month. I have logged calls, called the company and communicated with no joy
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Matrix Vehicle Tracking's replyOfficial
20 Jun 2024, 15:45Good Day SINDY NDLOVU,
Thank you for allowing us the opportunity to speak to you regarding your query.
We confirm that the Client Service Representative has been in contact with you and confirm that the Technical Department has assisted with booking arrangements.
We apologize for the inconvenience caused.
Regards,
Customer Care Department
***
Thank you for allowing us the opportunity to speak to you regarding your query.
We confirm that the Client Service Representative has been in contact with you and confirm that the Technical Department has assisted with booking arrangements.
We apologize for the inconvenience caused.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply20 Jun 2024, 15:45
Official
Good Day SINDY NDLOVU,
Thank you for allowing us the opportunity to speak to you regarding your query.
We confirm that the Client Service Representative has been in contact with you and confirm that the Technical Department has assisted with booking arrangements.
We apologize for the inconvenience caused.
Regards,
Customer Care Department
***
Thank you for allowing us the opportunity to speak to you regarding your query.
We confirm that the Client Service Representative has been in contact with you and confirm that the Technical Department has assisted with booking arrangements.
We apologize for the inconvenience caused.
Regards,
Customer Care Department
***