pK
phillip K
1 reviews | Active since May 2017
24 Aug 2020, 11:45
poor service
I am having a bad experience with Matrix/Beame have been phoning them since last week without any success, I have also send emails without any reply so far, their busy sending me a bill that i need clarity, but without them answering phones or emails, is a nightmare to solve the issue
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Matrix Vehicle Tracking's replyOfficial
24 Aug 2020, 13:27Good day Philip K,
We can confirm that an agent has been in contact with you regarding the fees for the roadside assistance that was utilised.
The agent will assist as per your discussion and may be contacted directly should there be concerns.
Assuring you of our best intentions,
Suntré Smal
Consumer Services Manager
We can confirm that an agent has been in contact with you regarding the fees for the roadside assistance that was utilised.
The agent will assist as per your discussion and may be contacted directly should there be concerns.
Assuring you of our best intentions,
Suntré Smal
Consumer Services Manager
Matrix Vehicle Tracking's reply24 Aug 2020, 13:27
Official
Good day Philip K,
We can confirm that an agent has been in contact with you regarding the fees for the roadside assistance that was utilised.
The agent will assist as per your discussion and may be contacted directly should there be concerns.
Assuring you of our best intentions,
Suntré Smal
Consumer Services Manager
We can confirm that an agent has been in contact with you regarding the fees for the roadside assistance that was utilised.
The agent will assist as per your discussion and may be contacted directly should there be concerns.
Assuring you of our best intentions,
Suntré Smal
Consumer Services Manager