Poor Service

Fw: Unable to get required service

This message hasn't been sent. Saved on: Fri 9/9/2022 9:59 AM

To: ***; PLEASE can someone call me today (Friday) on the number provided

4 days now an I am not getting the service I would expect from a Tracking Company

This is really urgent

From: Rodney King Sent: Wednesday, September 7, 2022 4:14:35 PM To: *** Subject: Unable to get required service Good day.

I am INCREDIBLY frustrated.

I have spent over three-quarters of an hour trying to resolve a problem, over half an hour today alone trying to get through to the Repairs department.

I am trying to get the MX2 TEMPORARILY disconnected from my car so that the OEM can perform some URGENT, CRITICAL work on my car.

I either have to wait and wait, or IF, that is only IF, I eventually get to speak to someone, the phone eventually gets cut off without my problem being resolved.

Please can the REPAIRS department contact me